The U.S. Embassy in Port-au-Prince thanks consular customers for their patience as we continually work to serve the public. Due to the current situation in Haiti, including the continued risks posed by COVID-19 to the health and safety of our clients and staff, the U.S. Embassy in Port-au-Prince has reduced the number of daily in-person visa appointments.
The Nonimmigrant Visa (NIV) unit is offering a limited number of in-person appointments for student visas in the F, M, and J visa classes and a limited number of in-person appointments for petition-based visas, such as H, L, P, and R visa classes. We are continuing to process a limited number of Interview Waiver (IW)/Visa Renewal applications, which must be scheduled online as drop-off appointments. We are not processing any other nonimmigrant visa classes at this time.
The Immigrant Visa (IV) unit will continue to prioritize cases for adopted children of U.S. citizens, cases in which an applicant would otherwise “age out” of a visa category, and certain emergency cases. As conditions permit, we will also process a limited number of cases for spouses, fiancés, children, parents, and siblings of U.S. citizens and spouses and children of U.S. Legal Permanent Residents. Emergency appointment requests for documentarily qualified cases are considered on a case-by-case basis and must be submitted together with supporting documentation, directly to the National Visa Center (NVC) for consideration. NVC can be contacted at: https://nvc.state.gov/ask.
When your case is documentarily qualified, the National Visa Center (NVC) sends an email to notify you that the case is documentarily complete and pending scheduling at the Embassy. Please make sure that the NVC has your most up-to-date contact information so they can communicate with you. Cases are generally scheduled for interview in order of the date they became documentarily qualified. Note, however, that due to limited capacity due to COVID-19 and the situation in Haiti, applicants should expect to experience delays in appointment availability. You can log in to our Consular Electronic Application Center (CEAC) to check your status, receive messages, and manage your case. More information on immigrant visa processing and case prioritization is available at https://travel.state.gov/content/travel/en/us-visas.html.
The U.S. Embassy in Port-au-Prince has resumed all routine services for U.S. citizens in Haiti. If you are a U.S. citizen seeking an appointment for U.S. passports, notarial services, or the Consular Report of Birth Abroad, you can schedule an appointment on our Online Appointment System.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
Travel to the United States on a temporary basis, including tourism, temporary employment, study and exchange.
For foreign citizens who want to live permanently in the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Email: support-Haiti@ustraveldocs.com
- Telephone: 509 2812-2929 (Haiti), 1-703-544-7842 (U.S.A)
- Physical Address:
Non-Immigrant Visa Unit
41 Route de Tabarre, Boulevard 15 Octobre
- Haiti Mailing Address:
United States Embassy
ATTN: Immigrant Visa Unit
P.O. Box 1761
- U.S. Mailing Address:
U.S. Embassy Port-au-Prince
3400 Port-au-Prince Pl.
Washington, DC 20521-3400
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.