Security Message for U.S. Citizens: Hurricane Matthew

Hurricane Matthew

This message is to advise U.S. citizens residing and traveling in Haiti that Hurricane Matthew, category 3, is predicted to affect Haiti starting Sunday, October 2nd and continuing through Wednesday, October 4th. This storm is expected to bring significant rainfall that may result in flooding and mudslides, primarily in the southern peninsula but also in Port-au-Prince and the rest of the country, and Hispaniola-wide impacts are projected. Storm surge along the southern coast, as well as flooding, flash flooding and landslides, are expected. The National Hurricane Center (NHC) and the Haiti-Météo are monitoring the progress of the storm, and the Embassy will issue updated messages as needed.

U.S. citizens are advised to locate shelter, monitor media reports, and follow all official instructions. U.S. citizens should carry their travel documents at all time (i.e. U.S. Passport, Birth Certificate, picture identification, etc.) or secure them in safe, waterproof locations. We also suggest that U.S. citizens contact friends and family in the United States with updates about their whereabouts.

If you will not be able travel to a scheduled appointment on Monday-Wednesay, please do not hesitate to call 509-2229-8000 or 2229-8900 or sent us an email at the acspap@state.gov to reschedule your appointment. For Immigrant or nonimmigrant visa cases, please contact the call center at 509-2819-2929 or by email at support-Haiti@ustraveldocs.com.

Additional information on hurricanes and storm preparedness may be found on our “Hurricane Season-Know Before You Go” webpage, and on the “Natural Disasters” page of the Bureau of Consular Affairs website. Updated information on travel in the Haiti may be obtained from the Department of State by calling 1-888-407-4747 within the United States and Canada, or from overseas, 1-202-501-4444. These numbers are available from 8:00 am to 8:00 p.m., Eastern Time, Monday through Friday (except U.S. federal holidays).

We strongly recommend that all U.S. citizens traveling to or residing in Haiti enroll in the Department of State’s secure online Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the nearest U.S. embassy to contact you in an emergency.

Travelers are advised to regularly monitor the travel information page of the State Department’s website where you can find the current travel warnings for Haiti, travel alerts, and the Worldwide Caution. Read the Country Specific Information for Haiti. For additional information, refer to “Travelers Checklist” on the State Department’s website.

Contact the U.S. Embassy or consulate for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free from within the United States and Canada, or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow the Bureau of Consular Affairs on Twitter and Facebook.

For all emergencies involving U.S. citizens, contact the U.S. Citizen Services Unit of the U.S. Embassy’s Consular Section, located at Tabarre 41, Boulevard du 15 Octobre, Tabarre, Haiti; telephone 509-2229-8000; e-mail ; website.