Message for U.S. Citizens:  U.S. Embassy Port au Prince, Haiti

(December 27, 2021)

Location:  Haiti

Event:  U.S. passports and Consular Report of Birth Abroad certificates (CRBA) can be delivered to you via DHL.  You do not need to come back to U.S. Embassy Port au Prince to pick up your U.S. passports and CRBAs once they are issued.

1)      Complete a DHL delivery form during your interview for a U.S. passport and/or CRBA at U.S. Embassy Port au Prince.  You may choose the DHL location in Haiti where you would like to receive your issued U.S. passport or CRBA.  When your U.S. passport and/or CRBA is ready for pickup, DHL will contact you by phone or email.

2)      Go to the selected DHL location with your valid ID and $10 (10 U.S. dollars) to pick up your issued U.S. passport and/or CRBA.  If you applied for both documents at the same time, there is only one charge of $10 if both documents are mailed together.

IMPORTANT INFORMATION: If you would like us to send your new U.S. passport via DHL, your current passport must be cancelled at the time of your interview.

Remember to pay for your DHL delivery when you pick up your passport and/or CRBA at your designated DHL location. Below is the list of DHL Offices in Haiti:

1.      DHL International PAP, 17 Blvd. T. Louverture, Port au Prince

2.      DHL International Carrefour – Route Nationale #2 Diquini, Immeuble Delimart, Carrefour*

3.      19, Rue Cleveaux, Petion-Ville

4.      DHL International Cap-Haitien – 164, Rue 5A Carrenage, Cap-Haitien

*Please note that DHL is currently not shipping to Carrefour due to security reasons. 
Haiti has the highest (Level 4) Travel Advisory (“Do Not Travel”) for kidnapping, crime, civil unrest, and COVID-19.  The travel advisory for Haiti, available at, notes that kidnapping is widespread and victims regularly include U.S. citizens.

U.S. citizens should carefully consider the risks of traveling to or remaining in Haiti in light of the current security situation and infrastructure challenges in Haiti.  Security and infrastructure issues may limit access to essential services in an emergency, including access to banks, money transfers, urgent medical care, internet and telecommunications, and public and private transportation options.  Please see information on What the Department of State Can and Can’t Do in a Crisis.


  • U.S. Embassy Port au Prince, Haiti

Tabarre 41, Route de Tabarre

1-888-407-4747 toll-free from the United States and Canada

1-202-501-4444 from other countries

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