Due to widespread, violent, and unpredictable demonstrations throughout Haiti, the Department of State advises U.S. citizens to defer all non-essential travel to Haiti due to crime and civil unrest. For U.S. citizens in Haiti, the Department advises U.S. citizens in Haiti to strongly consider departing as soon as they safely can do so. U.S. citizens wishing to depart Haiti should make their own travel arrangements. Commercial flights remain available, and flights are operating normally from international airports in Port-au-Prince and Cap Haitien. Do not travel to the airport unless it is safe to do so. If you encounter a roadblock or demonstration, turn around and do not try to pass.
Due to the demonstrations, on February 14, 2019, the U.S. government ordered the departure of all non-emergency U.S. personnel and their family members, and upgraded the Travel Advisory to a Level 4 – Do Not Travel.
As of February 20, the Embassy in Port-au-Prince is open for:
- All American Citizen Services. Appointments can be made online at https://ht.usembassy.gov/u-s-citizen-services/.
- A limited number of emergency nonimmigrant visa appointments. Appointments can be made online at http://www.ustraveldocs.com/ht/.
- Routine Immigrant Visa appointments have been cancelled through March 15. The Embassy will contact applicants directly to reschedule.
Do not seek shelter at the U.S. Embassy. There are no evacuation efforts at this time, and U.S. citizens are encouraged to make their own arrangements to safely depart Haiti.
We are closely monitoring the situation and remain in close contact with Haitian authorities to verify the welfare and whereabouts of U.S. citizens in the area. We encourage you to closely monitor this site for important crisis information.
If you are in the affected area and need immediate emergency services, please contact local authorities. We urge U.S. citizens in Haiti who are safe to contact their loved ones directly and/or update their social media status.
You may inform the Department of State of U.S. citizens in Haiti through the following ways:
- Visit Task Force Alert and select “2019 Haiti”
- Email HaitiEmergencyUSC@state.gov and provide as much information as possible (at a minimum, please provide their full name, gender, and last known location within country, if known)
- Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas)
Please refer to the following numbers for flight inquiries:
- Delta: 888-750-3284
- JetBlue: 800-538-2583 (from the U.S.) and +509-2229-2583 (from Haiti)
- American: 800-433-7300
- Sunrise: +509-2811-2222
- Spirit: 801-401-2222
Some of those experiencing difficulty reaching the airports have asked about chartering a helicopter for transport to the airports in Port-au-Prince or Cap Haitien. Please contact these organizations directly for more information about chartering a helicopter:
- Charlie: +509-4424-3345
- Colibri: +509-3105-0911
- HELIDOSA: +1-829-345-7222
- Helico: +509-2816-8888 or +509-3683-8200
- Dominican Helicopter: +1-809-867-8884 or +1-206-600-1700
- Mission Aviation Fellowship: +509-3791-9209 or +509-2941-9209
- Haiti Air Ambulance: +509-2812-8701
Please also see the latest Alert on the U.S. Embassy Haiti website for additional information about this event, as well as contact information that U.S. citizens in the affected area can use to contact the Embassy for emergency consular assistance.
Please be assured that our offices are doing everything possible to assist U.S. citizens affected by the crisis event in Haiti.