United States Embassy, Port-au-Prince, Haiti
September 4, 2017
This message is to advise U.S. citizens residing and traveling in Haiti that Hurricane Irma, category 3, is currently projected to affect Haiti. This storm may bring significant rainfall and wind that may result in life-threatening flooding, flash flooding, mudslides, and storm surge, and Hispaniola-wide impacts are likely. The Embassy has banned all personnel travel north of Port-au-Prince. In addition, the Embassy has cancelled the travel plans of all incoming employees to Haiti until the threat passes. The National Hurricane Center (NHC) and the Haiti-Météo are monitoring the progress of the storm, and the Embassy will issue updated messages as needed.
U.S. citizens are advised to locate shelter, monitor media reports, and follow all official instructions. You should carry their travel documents at all times (i.e. U.S. passport, birth certificate, picture identification, etc.) or secure them in safe, waterproof locations. U.S. citizens should contact friends and family in the United States with updates about their whereabouts.
For immigrant or nonimmigrant visa questions, please contact the call center at 509-2812-2929 or email support-Haiti@ustraveldocs.com. If you will not be able travel to an already-scheduled appointment in American Citizen Services from Tuesday, September 5 through Friday, September 8, please call 509-2229-8000 or 2229-8900, or send us an email at firstname.lastname@example.org to reschedule your appointment.
Additional information on hurricanes and storm preparedness may be found on our “Hurricane Season-Know Before You Go” webpage, and on the “Natural Disasters” page of the Bureau of Consular Affairs website. Updated information on travel in the Haiti may be obtained from the Department of State by calling 1-888-407-4747 within the United States and Canada, or from overseas, 1-202-501-4444. These numbers are available from 8:00 am to 8:00 p.m., Eastern Time, Monday through Friday (except U.S. federal holidays).
We strongly recommend that all U.S. citizens traveling to or residing in Haiti enroll in the Department of State’s secure online Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the nearest U.S. Embassy to contact you in an emergency.
Travelers are advised to regularly monitor the travel information page of the State Department’s website where you can find the current travel warnings for Haiti, travel alerts, and the Worldwide Caution. Read the Country Specific Information for Haiti. For additional information, refer to “Travelers Checklist” on the State Department’s website.
Visit the U.S. Embassy Port-au-Prince website, or contact the Embassy for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free from within the United States and Canada, or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays). Follow the Bureau of Consular Affairs on Twitter and Facebook. For all emergencies involving U.S. citizens, contact the American Citizen Services unit of the U.S. Embassy’s consular section, located at Tabarre 41, Boulevard du 15 Octobre, Tabarre, Haiti; telephone (dialing from the United States) 011-509-2229-8000; email@example.com.