Emergency Message for U.S. Citizens: Minimal Public Services

Due to anticipated hazardous conditions from Hurricane Irma, the Embassy will have very reduced staffing on Thursday, September 7 and Friday, September 8, providing only emergency services to United States citizens. The consular section has canceled and rescheduled all passport, IV, and NIV appointments for these days.

Update on the Path and Impact of Hurricane Irma

Department Spokesperson Heather Nauert provides reporters with an update on the path and impact of Hurricane Irma.

Posted by U.S. Department of State on Thursday, September 7, 2017

We encourage all U.S. citizens in need of assistance to contact the Department of State:

  • Visit the Hurricane Irma page on Travel.State.Gov, https://goo.gl/iCHXxY. Use the link for Task Force Alert, then select “2017 Hurricane Irma” to enter information about U.S. citizens in need of assistance.
  • Email us at IrmaEmergencyUSC@state.gov.
  • Call 1-888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries.