Emergency Message for U.S. Citizens: Hurricane Irma

The National Hurricane Center (http://www.nhc.noaa.gov) has discontinued hurricane and tropical storm warnings for Haiti. However, one to four inches of additional rainfall is expected throughTuesday night, September 12. U.S. citizens residing and traveling in Haiti should be alert to any localized flooding following the hurricane. The Port-au-Prince and Cap-Haitien airports are currently open.  Please contact airlines directly to confirm flight plans.

Embassy Port-au-Prince continues to be on authorized departure status. The Embassy ban for all travel for its employees north of Port-au-Prince remains in effect. Embassy personnel and their families are also prohibited from traveling by land or air to the Dominican Republic at this time. The shelter in place order for Embassy personnel and their families will be lifted at 1:30pm on Friday, September 8.

We will resume normal Embassy operations on Monday, September 11, including the full range of consular services.

U.S. citizens should continue to apprise family and friends in the United States of their whereabouts, and keep in close contact with their tour operator, hotel staff, and local officials for any additional instructions. U.S. citizens considering coming to Haiti to help with post-hurricane recovery efforts should be aware that such activities will be extremely difficult to carry out without secure lodging plans in place, an independent power source, supplies of food, water, and fuel, off-road transportation vehicle, and Creole language ability.

Additional information on Hurricane Irma is available on travel.state.gov and from Haiti Civil Protection’s website and Twitter (in Creole).

For immigrant or nonimmigrant visa questions, please contact the call center at 509-2812-2929 or email support-Haiti@ustraveldocs.com. To reschedule an American Citizen Services (ACS) appointment, please send us an email at acspap@state.gov. For emergencies involving U.S. citizens in Haiti, please call 509-2229-8000.

Additional information on hurricanes and storm preparedness may be found on our “Hurricane Season-Know Before You Go” webpage, and on the “Natural Disasters” page of the Bureau of Consular Affairs website. Updated information on travel in the Haiti may be obtained from the Department of State by calling 1-888-407-4747 within the United States and Canada, or from overseas, 1-202-501-4444.These numbers are available from 8:00 am to 8:00 p.m., Eastern Time,Monday through Friday (except U.S. federal holidays).

We strongly recommend that all U.S. citizens traveling to or residing in Haiti enroll in the Department of State’s secure online Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the nearest U.S. Embassy to contact you in an emergency.

Travelers are advised to regularly monitor the travel information page of the State Department’s website where you can find the current travel warnings for Haiti, travel alerts, and the Worldwide Caution. Read the Country Specific Information for Haiti. For additional information, refer to “Travelers Checklist” on the State Department’s website.

Visit the U.S. Embassy Port-au-Prince website, or contact the Embassy for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free from within the United States and Canada, or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday (except U.S. federal holidays).  Follow the Bureau of Consular Affairs on Twitter and Facebook. For all emergencies involving U.S. citizens, contact the American Citizen Services unit of the U.S. Embassy’s consular section, located at Tabarre 41, Boulevard du 15 Octobre, Tabarre, Haiti; telephone (dialing from the United States) 011-509-2229-8000acspap@state.gov.